Guest Services

We want every visit to Anderson Sports & Entertainment Center to be enjoyable, comfortable, and safe.

Please review the following guidelines prior to each event and click for additional information.

Prohibited Items

We ask all guests to arrive early and travel light, as you may be subject to search, which includes metal detecting hand wands upon entry. Click here for more info.

Accessibility Guide

Click for more information on our entrances, parking, seating, and restrooms that follow the Americans with Disabilities Act, as well as information for service animals for our guests with disabilities.

Ticketing Policy

Where to buy tickets, our box office hours, canceled events/ ticket returns, tickets & capacity, service charges and ticket fees. Proceed to this page for more details.

Clear Bag Policy

Each ticketed guest will be permitted to carry one large clear bag. Clear bags provide another layer of security with less inconvenience to our guests as they are easier and faster to search. It also supports the Department of Homeland Security’s “See Something, Say Something” campaign. Check out our lists of which bags are approved or prohibited.

Box Office Hours
Thursday–Friday 10:00 AM – 5:00 PM
Day of Show  10:00AM- UNTIL

When purchasing tickets at the ASEC, you will be charged a small box office fee along with any additional taxes or ticketing fees that may apply. Please note that all sales final. Refunds and exchanges are not permitted and we may not be able to reprint lost or stolen tickets.